Mbijackpot Privacy Policy — Your Data, Our Responsibility
Mbijackpot is committed to protecting the privacy and data security of all users in Malaysia. This policy explains the types of information we collect, how it is used, and your rights as a user of our platform.
Effective date: 1 January 2026. This policy is updated periodically in accordance with legal requirements and platform operations.
What Information Do We Collect From You?
When you register or use the mbijackpot platform, we collect several categories of information to ensure our services run smoothly and securely. The information collected includes:
- Account information: full name, email address, phone number, date of birth, and encrypted password upon registration.
- Device and browser information: device type, operating system, IP address, browser type, and access time. This information is used to detect suspicious activity and optimise how the platform displays on smartphones.
- Payment information: bank name, encrypted account number, e-wallet type, and transaction history in MYR. We do not store full card numbers directly.
- Usage data: pages visited, games played, session duration, and login frequency. This data helps us understand usage patterns and improve the platform.
- Cookies & tracking technologies: small files stored on your device to maintain your login session, remember your preferences, and analyse platform traffic on an aggregate basis.
- Account & identity information
- Device & browser data
- MYR payment information
- Usage data & cookies
Why Do We Need This Information?
The collected is used to process account registration, verify user identity, handle deposits and withdrawals in MYR, and provide access to all games and services on the mbijackpot platform. Without this information, our services cannot function properly.
Device data and activity logs are used to detect unauthorised login attempts, suspicious account activity, and any form of fraud. This protects user accounts from access by unauthorised parties.
Aggregated usage data helps us understand the most popular features, frequently visited pages, and technical issues that need to be addressed. This allows mbijackpot to continuously deliver a better experience for Malaysian users.
Your email and phone number are used to send important account notifications such as deposit confirmations, security alerts, and policy updates. We do not use this information for marketing purposes without your consent.
Cookies and How the Platform Tracks Your Session
Mbijackpot uses cookies — small text files automatically stored on your device when you visit our platform. Cookies play an important role in ensuring a smooth user experience.
The types of cookies we use include:
- Session cookies: Automatically deleted when you close your browser. Used to maintain your login status during an active session.
- Preference cookies: Saves your preferred language and display settings so you don't have to reconfigure them each time.
- Analytical cookies: Collects aggregated, anonymised usage data for internal traffic analysis purposes.
You can block or delete cookies through your browser settings at any time, though this may affect certain platform functions such as maintaining your login session.
Data Security and Third-Party Sharing
How We Store and Protect Your Data
All mbijackpot user data is stored on servers protected with industry-standard SSL encryption. Database access is restricted to authorised personnel only, and all access is logged for internal security audit purposes.
User passwords are not stored in readable form — they are processed using a hashing method that ensures the original password cannot be recovered even if unauthorised parties gain access to the system.
Payment information such as bank account numbers and e-wallet details is encrypted and stored in accordance with the security standards set by licensed payment service providers in Malaysia.
Sharing Information with Third Parties
Mbijackpot does not sell, rent, or disclose users' personal information to any third party for marketing purposes. Information may be shared only in the following limited circumstances:
- To authorised payment service providers for processing MYR transactions.
- When required by Malaysian law or a valid court order.
- To verify user identity through third-party authentication providers who have a confidentiality agreement with us.
- SSL encryption for all data communications
- Passwords stored in hashed form
- No data sold to advertisers
- Staff access is restricted and audited
- Data sharing only as permitted by law
Your Rights as a User — Access, Correction & Deletion
As an mbijackpot platform user, you have the following rights regarding your personal data that we hold:
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email and will be processed within 14 working days.
If your personal information is inaccurate or out of date, you have the right to request a correction. You can update certain information directly through your account settings on the mbijackpot platform.
You may request account closure and deletion of your personal data. However, financial transaction records may need to be retained in accordance with Malaysian legal requirements for a specified period.
Mbijackpot reserves the right to update this Privacy Policy from time to time to reflect changes in law, technology, or how we operate. Any significant changes will be communicated to users via email or in-platform notification at least 7 days before taking effect. Continued use of the platform after the effective date constitutes acceptance of the updated policy.
For any enquiries regarding your data privacy or to submit a user rights request, please contact the mbijackpot support team at [email protected]. You may also visit the FAQ for more information.
Your Data Is Safe With Us
Mbijackpot puts the privacy of Malaysian users at the heart of every decision we make. Register an account today and enjoy a safe, transparent, and trusted online entertainment platform.